Consumers don’t have patience for apps that feel like chores. We’ve moved past...

https://www.scribd.com/document/1051753410/Why-Milestone-Rewards-Actually-Work-And-Why-Most-Apps-Fail-Them-233966

Consumers don’t have patience for apps that feel like chores. We’ve moved past the "nice-to-have" phase. If your app doesn’t support one-click ordering or provide reliable real-time tracking, users are going to bounce