Listen without trying to fix everything. Ask what would help today, and offer...

https://sophiasmasterblogs.timeforchangecounselling.com/how-do-i-avoid-turning-every-call-into-an-interrogation

Listen without trying to fix everything. Ask what would help today, and offer one practical step, like making a call together. You could say, “I’m here. We can take this one step at a time